Draft, pending legal review
This text is a draft. A lawyer has not checked it yet, and it may change before Min Beiti opens. Parts marked “to be confirmed” are not final.
Privacy policy
Last updated:
This policy explains what we collect about you, why, and who can see it. We collect only what we need to run Min Beiti.
In short
- A maker’s exact address goes only to the courier. Buyers see only the maker’s area.
- A buyer’s full address goes only to delivery. Makers see only the buyer’s area.
- ID and selfie photos for verification are seen only by our verification team and deleted after review.
- Location data is removed from photos and videos on your phone, before upload.
- You can ask for a copy of your data, and delete your account at any time.
- We never sell your personal data.
What we collect
- Your phone number and name.
- Your email address, if you choose to give it.
- Your language and how you prefer to be addressed (man, woman, or prefer not to say).
- Your delivery addresses: a pin on the map, building, floor and landmark notes.
- Your orders, reviews and favourites.
- For makers: shop name, photo, story, area, items, photos and videos, and how you want to be paid.
- For verification: a photo of your ID and a selfie.
Why we use it
- To sign you in and keep your account safe.
- To take, deliver and follow your orders, and to pay makers.
- To send you messages about your orders and your account.
- To help with problems and refunds.
- To prevent fraud and keep unsafe items off Min Beiti.
- To improve Min Beiti, using counts that do not identify you.
Sign-in codes
We send your sign-in code by WhatsApp, or by SMS if WhatsApp does not work. A code works only once and only for a few minutes.
Your location
We use your approximate location only if you allow it on your phone, to show makers near you. You can say no and still use Min Beiti.
Who sees your address
A maker’s exact address is shared only with the courier (our delivery partner) to pick up the order. Buyers see only the maker’s area.
A buyer’s full address is shared only with delivery. The maker sees only the buyer’s first name and area.
ID and selfie for verification
To become a Verified maker, you send a photo of your ID and a selfie. They are stored separately from everything else, encrypted, and only our verification team can see them.
They are deleted once the review is done, whether it is approved or not.
Photos and videos
Before a photo or video leaves your phone, the app removes its location data, so it cannot show where you live.
Item and shop photos are public. They are checked automatically for unsafe content.
How long we keep data
- Sign-in codes: deleted after 10 minutes.
- ID and selfie photos: deleted after the review.
- Messages from delivery and payment partners about an order: 90 days.
- Deleted accounts: personal data is removed or anonymised within 30 days.
- Past orders: kept for accounting, without your name or contact details.
Keeping data safe
All data sent between your phone and Min Beiti is encrypted. Only staff who need data for their work can see it, and every staff action is recorded.
Our system logs never contain phone numbers, addresses or sign-in codes.
Your choices: export and deletion
You can ask us for a copy of your personal data.
You can delete your account at any time in the app, under “Delete my account”. Your personal data is removed or anonymised within 30 days. Past orders are kept anonymised, for accounting.
You can also ask us to correct your data.
Contact for privacy requests
Write to privacy@minbeiti.com (address to be confirmed). We answer as soon as we can.